IDIPRON
Instituto Distrital para la Protección de la Niñez y la Juventud

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Recepción de requerimientos ciudadanos
	
Encuesta de percepción
	
Recepción de requerimientos de buzón sugerencias
	
Seguimiento a respuestas canal escrito
	
Control de requerimientos ciudadanos
	
Asistencia a eventos de servicio ciudadano
	
Cliente incógnito telefónico
	
Registro de atención
	
Encuesta de verificación de servicios
	
Control de acceso
	
Acuerdo de confidencialidad y de no divulgación de la información, para el manejo de las peticiones ciudadanas


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Recepción de requerimientos ciudadanos
Encuesta de percepción
Recepción de requerimientos de buzón sugerencias
Seguimiento a respuestas canal escrito
Control de requerimientos ciudadanos
Asistencia a eventos de servicio ciudadano
Cliente incógnito telefónico
Registro de atención
Encuesta de verificación de servicios
Control de acceso
Acuerdo de confidencialidad y de no divulgación de la información, para el manejo de las peticiones ciudadanas


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